Support
Shots Fired for iPhone
Your log lives on your phone, not with us, so we can't look anything up for you. The good news is that almost every fix is a setting away. Start here.
Quick fixes
I paid for Pro but the app shows free
Settings, then Restore purchases, signed in with the Apple ID you bought it with.
I got a new phone
Export a backup on the old phone, then import it on the new one. Restore purchases for Pro.
The mic misses shots or counts the next lane
The mic is for a quiet line. With other shooters firing, switch to tap. Alone, try another sensitivity and keep the phone on the bench.
Reminders never arrive
iPhone Settings, then Shots Fired, then Notifications. Cleaning and maintenance reminders are Pro.
My extra guns are read-only
The Pro week ended. The first gun you added stays active, and nothing was deleted.
I want everything gone
Settings, then Delete all data. Export a backup first if you might want it back.
The full answers are on the help page.
Contact us
Shots Fired is built by one person, and every email is read by that person. In the app, Settings then Send feedback opens an email for you. Or write to us directly.
info@shotsfired.appTo help us help you, include:
- Your iPhone model and iOS version
- The app version, shown at the bottom of Settings
- What you did, what you expected, and what happened instead
- A screenshot, if it helps
Please don't send your backup file unless we ask. It holds your full log in plain text.
Billing and refunds
Every purchase goes through Apple, so Apple handles charges and refunds. Request a refund at reportaproblem.apple.com. Cancel a subscription in your iPhone's Settings: tap your name, then Subscriptions. Plans are on the pricing page.
Privacy
No account, no cloud, no registry of your guns. Read the privacy policy for exactly what stays on your phone and what, if you opt in, is sent.